LUXURY & CONTEMPORARY THEMED WALL MURALS

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CUSTOM DESIGN & PRODUCTION

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PROJECT & COMMERCIAL WALLCOVERINGS

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FREQUENTLY ASKED QUESTIONS

F.A.Q. & HELP CENTER

PRODUCT
1. What materials are used to make WALLMIST wallpapers?

The wallpaper materials used by Wallmist in production are 3 different material groups. 1) Vinyl coating on NW SERIES Nonweven Paper 2) Vinyl coating on PS SERIES Self-Adhesive (Peel&Stick) paper 3) FB SERIES Vinyl coating on textile sole All product groups are anti-bacterial. It prevents the growth of microbiological organisms

2. What are the measurements of your wall murals and repetitive wallpapers ?

The standard dimensions of our wall mural wallpapers are 400 cm x 270 cm (consisting of 4 panels of 100 cm x 270 cm). All of our Wall Mural collections can be produced in custom sizes. Our repetitive wallpapers are 100 cm x 10.05 m in roll size. Special sizes

3. Are your wallpapers suitable for use in a commercial environment?

Yes, wallpapers can be used in commercial environments. WALLMIST, a company that provides modern and industry-leading wallpaper designs, states that their wallpapers have been created to work in all indoor environments and are suitable for both low and high traffic areas1. They work on all types of commercial projects for

4. Are WALLMIST wallpapers eco-friendly and safe for my home?

By using only environmentally friendly methods and materials, including a water-based ink system, we create wallpaper free from plasticizers and fluorocarbons, PVC and other chlorinated plastics. And of course, we recycle all waste materials.

5. Can I use your wallpaper in the nursery room ?

WALLMIST non-woven wallpapers are safe for babies and children because they are made of non-toxic materials and do not contain harmful chemicals.

6. Are your products tenant-friendly?

Yes, WALLmist non-woven wallpapers are tenant-friendly because they are easy to install and remove without leaving traces and stains.

7. Can I use your wallpaper for sink areas in the kitchen ?

One can say that our wallpapers and murals are just as durable as wallpaper in general. Putting them in an environment where the wallpaper is exposed to water splashing is definitely not recommended. To make the wallpaper more resistant in a slightly humid environment, you can add a protective layer

8. How can I clean my wallpaper ?

All our wallpapers and murals are washable. This means that you can wipe them down gently with a damp cloth. Make sure you wring the cloth of excess water. Wiping down your wallpaper is essential when wallpapering to remove residue glue. Don’t scrub the paper as this will rub off

CUSTOMIZED DESIGN & PRODUCTION
1. Can I request a custom design for my wallpaper?

You can request special production wallpaper. We can produce wallpaper in the dimensions you want and need, with your project designs, the designs you choose from our visual data bank, or the patterns that our design team will design completely for you.

2. How long does it take to create a custom wallpaper design ?

The preliminary design and dimensioning process of our custom production wallpapers is 2-3 days. Production process starts after your visual approval. Production is delivered to cargo in 2-5 days.

3. What is the cost for a custom wallpaper design ?

The prices of our custom production wallpapers may vary according to the selected wallpaper design and material alternatives. You can fill in the GET OFFER FORM for a special production wallpaper offer. Our team will present you our special offer as soon as possible.

INSTALLATION D.I.Y. & MEASURING & SERVICES
1. How do I measure my walls for wallpaper ?

You can view more detailed information about taking wall measurements for your wallpaper on our LINK page.

2. Can I get custom-sized wallpaper for my unique space?

Our entire collection can be produced in the dimensions you need. Color and size editing can be done on our wallpapers.

3. How do I install my WALLMIST wallpaper ?

You can review the necessary materials and application technical details for wallpaper application on the APPLICATION INSTRUCTIONS page. It is necessary to apply the wall with the OVERLAPPING technique.

4. What tools do I need for wallpaper installation ?

A list of tools required for wallpaper installation can be found in the APPLICATION INSTRUCTIONS PDF file. You can buy from online markets.

5. Do you provide installation services ?

Yes, we provide wallpaper installation services.

6. Do you provide international installation services ?

We provide International Wallpaper installation services. For installations solutions of your project and more detailed information, you can contact us at [email protected]

7. Do you offer wallpaper removal services ?

We offer wallpaper removal service, technical preparation of the surfaces on which wallpaper will be applied before the application. For more detailed information, you can contact us at [email protected]

SHIPPING & RETURNS
1. Do you ship internationally ?

Yes we ship internationally with DHL, FEDEX or UPS express and for bulk order by truck and buy ship depending buyers location.

2. How long does it take to receive my WALLMIST wallpaper order ?

After your order confirmation it is between 10-12 days for abroad orders depending of your location.

3. What is the delivery time for a custom designed wallpaper order ?

After your order confirmation it is between 10-12 days for abroad orders depending of your location.

4. Can I return the wallpaper products I ordered ?

Wallpaper cannot be returned unless there is manufacturing damage, a printing error or damage due to transport. Wallpaper is always produced on-demand. If you want to know how the colors look and/or what kind of material we use, you can order a sample via our website. Does the wallpaper have

For other requests, you can reach us at [email protected]

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